Lifestyle Rooms FAQ: Your Guide to Event Details and Policies

No, deposits made for event tickets with Beyond Lifestyle Rooms are non-refundable. They are essential to secure your reservation and ensure your place at our exclusive events. Please review event details carefully before making a deposit, as they typically follow a non-refundable policy.

The ticket price for Lifestyle Rooms' events typically covers your room pass only. You will be required to pay your membership and night party passes. Your day time passes are included in your room booking. However, unless explicitly stated, you will be responsible for your own airfare but we will typically send out tips and tricks for layaway plans and when to get the best airfare prices. For further details, please review the event specifics or contact our team for assistance.

To ensure fairness to all guests and manage event capacity, the following policy applies to all cancellations, late fees, and missed installment payments.

Cancellation & Refund Policy
Deposits are Non-Refundable: The initial deposit required to secure your room/booking is strictly non-refundable under any circumstances.

Remaining Balance Options: If you have paid beyond the initial deposit and need to cancel your reservation, you can choose one of the following two options for your remaining balance:

Option 1: 100% Rain Check Credit (Full Amount)

Receive 100% of your remaining paid balance as a credit voucher to be used toward our next scheduled event.

Option 2: 75% Refund

Receive a direct cash refund of 75% of your remaining paid balance. The remaining 25% is retained to cover administrative and processing fees.

⏳ Missed Payments & Late Fees
If you chose a multi-payment plan using our checkout dropdown, you are responsible for ensuring future installments are successfully processed by their due dates.

Grace Period: A 48-hour grace period is granted following a missed payment deadline.

Late Fee: If a payment is not successfully processed within 48 hours of the due date, a $25 late fee will automatically be added to your outstanding balance.

Automatic Cancellation: If a missed payment is not resolved within 7 days of the original due date, your reservation will be automatically cancelled.

Note: If your reservation is automatically cancelled due to non-payment, your initial deposit is forfeited. You will default to receiving a 100% Rain Check credit for any additional balance paid unless you contact support to request the 75% cash refund.

????️ How to Redeem a Rain Check
If you choose the 100% Rain Check option, you will be sent a custom voucher code via email. This code can be entered at checkout when booking your spot for the next event to automatically apply your credit. All Rain Checks must be redeemed within 12 months of issuance.

Room Deposit & Flexible Payment Policy
To provide you with the greatest flexibility when booking your stay, we offer multiple payment structures. Guests can choose to pay for their reservation in full at the time of booking or distribute the cost across a structured installment plan.

???? Payment Options
During the checkout process, you can customize your payment schedule by using the Payments Dropdown Box. You may select from the following three options:

Option 1: Full Payment (Pay in Full)

Details: Pay 100% of the room total at the time of reservation.

Benefit: Secures your room immediately with no further action required.

Option 2: Two-Payment Split

First Payment: A 50% deposit is due immediately at checkout to secure your reservation.

Second Payment: The remaining 50% balance will be automatically charged or must be paid manually by the designated final due date.

Option 3: Three-Payment Split

First Payment: A 33.3% deposit is due immediately at checkout to secure your reservation.

Second Payment: A 33.3% installment due mid-way through the booking period.

Third Payment: The remaining 33.4% final balance due by the designated final due date.

???? How to Select Your Payment Plan
Select your desired room package and proceed to the Checkout page.

Locate the Payment Options dropdown menu right before the final billing section.

Select either Pay in Full, 2 Payments, or 3 Payments.

The system will automatically calculate your initial deposit and display the breakdown of any future scheduled balances.

???? Important Terms & Conditions
Automatic Billing: If choosing an installment plan, the card used for the initial deposit will be kept securely on file to process subsequent payments.

Deadlines: All installment balances must be cleared in full prior to check-in. Failure to complete payments by the final due date may result in the forfeiture of your deposit and the cancellation of your reservation.

Modifications: If you need to update your payment method or clear your balance early, you can do so at any time via your guest account portal.